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OneFacility : Access Control & Alarms : Visitor Admissions : Work Orders & Vendor Management : CCTV : Directories

 

General
Touchcom’s products include a unique transactional web site called OneFacility, and cutting edge security systems that are installed in major properties. These systems are administered online from OneFacility


A Touchcom guard desk at 222 North LaSalle, Chicago, IL
(enlarge) (desk outside)

  OneFacility is the most advanced on-line tool that is available on the market today for the occupants of large properties such as office or residential buildings. It serves to communicate and conduct a large number of diverse daily transactions, including the processing of workorders, the management of vendor files and their certificates of insurance, and indeed, the management of their properties security systems.

Touchcom security systems are installed on-site; they are state-of-the-art fully integrated solutions that guard
   
Touchcom Advantages
Fully integrated system
Industry leading cutting edge technology
Integrated tenant and building systems
Fully scalable and modal
Web-based management
Sleek and unintrusive installations
Simple and powerful touch-screen interface
Automatic software upgrades
the public and private spaces of the served properties. They can be driven online from OneFacility, or from a local database manager without recourse to the website.


The OneFacility Website
OneFacility is a secure centralized website that is national in scope. With it, a building’s tenants, the property office and the security and engineering departments can communicate and conduct their daily transactions online. Currently, these transactions, including those that deal with the public and private space security functions, tend to be handled quite inefficiently, via traditional letter, fax & e-mail methods.

A great benefit of OneFacility is that specified individuals manage specific information in the databases. This partitioning of responsibilities is achieved through "User Permissions". It does away with paper trails of requests that must be followed-up by the property office, and routine transcription of requests from paper into multiple databases.

OneFacility maintains the most complete and always accurate list of all occupants of a property. This is because it is directly maintained by the tenant administrators. Such a database serves many useful purposes including the generation of employee photo IDs, the maintenance of fire & life safety assignments or emergency numbers, even the reporting of such ancillary information as individual parking rights.

OneFacility is the most effective vehicle currently available to support an air-tight visitor control function.

Additionally, OneFacility supports many other property wide transactions including:
Work orders and preventive maintenance
Freight elevator reservations
Move notifications
Property removal passes
And many others

OneFacility is also widely used to maintain documents and real-time logs such as:


A Touchcom guard desk and "invisible" turnstiles at ePort, Chicago, IL (enlarge)
Vendor and certificates of insurance control files
Common purpose documents
Guard desk logs.
Tenant guides or security manuals.

OneFacility is a comprehensive online solution that ties a building community together and speeds the generation, processing and completion of all sorts of daily transactions. It is truely a new way of managing properties.

Touchcom Security Systems
Touchcom designs, installs and supports fully integrated security systems of cutting edge technology that are scalable to meet the specific needs of the served properties. Each individual component of a Touchcom system provides a powerful solution to today’s security challenges and is prepared to meet the security demands of tomorrow.

A major point of uniqueness is that these systems can be managed on-line via OneFacility. This gives everybody better, time-saving, more efficient control of the building’s security paradigm. The supported functions are:

Access Control (doors, elevators and turnstiles)
Tenant Photo IDs
Alarm Monitoring (intrusion or building equipment)
Visitor Admissions (with on-line pre-enrollment, printed badges and photos of visitors & their credentials)
CCTV (including Internet viewing and control of cameras and recorded materials)
Interactive Touchscreen Directories

The Touchcom security suite of products is fully scalable: modules can be purchased and installed individually or in any combination to tailor the system’s coverage and capability: for example, a system can initially include just the directory function, or just visitor admissions, or just access control. In time it can grow seamlessly to include more functions.

The Benefits of Integration
It is possible to implement OneFacility in properties that have their own security systems or, conversely, to install a Touchcom security system independently of OneFacility. However, the greater benefits are achieved when OneFacility and Touchcom security systems are installed to work hand-in-hand to serve a building community.

Just take the example of a person’s record being deleted from the OneFacility databases: it only takes a few mouse clicks to implement, but the consequences are many:
The person’s security card becomes invalid in the access system that guards the private spaces.
The person’s security card becomes invalid in the access system that guards the public areas of the property.
The person’s ability to obtain a temporary access pass at the lobby desk is withdrawn.
The person’s visitor admission requests are cleared from the system, automatically.
The person’s name is cleared from the interactive lobby directories.
The person’s name is removed from the fire and life safety rolls.

In any other system, these actions would require visiting several unrelated and redundant databases – a process that consumes valuable administrative time and is prone to error.

You can rely on Touchcom to design, install and support a unique state-of–the art and efficient security system for your property’s public and/or private spaces.

Summary
Touchcom's OneFacility solution is unique in that it is gauged specifically towards the security and management of the public and private spaces of large properties. Furthermore, Touchcom solutions include market-specific components that are not found in competing general-use systems. The integration of all these components into a single on-line system for your property is an industry first that can save big dollars for tenants and property managers alike, at installation time, and forever thereafter.

For more information, click a specific Touchcom product at the top of the screen.

A Basic Touchcom System

Below is a simple diagram of a typical Touchcom system.